Return, Exchange & Refund Policy

At Hoodique, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we offer a simple and transparent return and refund process.

Return Eligibility

Customers may request a return within 30 days after the product has been delivered.

If you are not satisfied with the product for any reason, you can initiate a return within this period.

Return Process

Every order delivered by Hoodique includes a Return & Refund Form inside the package. Customers can follow either of the following methods to start a return:

1. Using the Return Form

• Fill out the return form included with your order.
• Pack the item securely in the original packaging if possible.

1. Online Return Request

• Go to your order details on our website.
• Submit a return request directly from your order page.

Once a return request is submitted, our team will review the request and send a return shipping label to the customer.

Return Shipping

After your return request is approved, we will provide a return shipping label so the item can be sent back to our warehouse.

Please ensure the product is properly packaged before shipping.

Refund Process

Once the returned product is received at our warehouse, we will:

• Inspect the returned item.
• Initiate the refund within 24 hours after receiving the return.

After the refund has been initiated, customers typically receive the refunded amount within 2 business days, depending on the payment provider or bank processing time.

Important Notes

• Returns must be requested within 30 days of delivery.
• Refunds are processed only after the returned product is received at our warehouse.
• Processing times may vary slightly depending on the payment provider.

Contact Us

If you have any questions about returns or refunds, please contact our support team:

Website: Hoodique.com
Email: Support@hoodique.com

We are always happy to assist you.